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Posts: 7,725
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Registered: ‎10-10-2012

Re: Borderlands 3

Hello everyone,

 

In general, Best Buy is not able to support the early release of digital codes to allow pre-downloading of these titles.  If we are, it will be called out specifically on the product description of the title.

 

At this time, we've not been given permission by either Microsoft or 2K to release codes early.  If this changes, I will update this post as needed.

 

Thanks for your patience,

Bill|Senior Social Media Specialist | Best Buy® Corporate
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Member
Posts: 20
Registered: ‎09-12-2019

Re: Borderlands 3

U got xbox to ? I need some friends to play with when the game comes out
Member
Posts: 14
Registered: ‎09-11-2019

Re: Borderlands 3

I called again this am, and was told the codes were being processed and we could receive them as early as this afternoon.  Not sure I believe  this.......

Member
Posts: 20
Registered: ‎09-12-2019

Re: Borderlands 3

Anyone want to team up and play borderlands 3 on xbox ?
Member
Posts: 14
Registered: ‎09-11-2019

Re: Borderlands 3

The correct info needs to be provided to the employees at the store who sell the items.  I was told the pre download code would be provided within several hours before I decided to complete purchase.  Then found out after calling 3 different departments on the 800#  and 3 hours of phone time to go to the store for a refund, even though receipt says no refunds, since item was just purchased.  The manager did try and was really nice, but computer would not let him.  He told me to call customer service on 800# again.  Which I did.    So since we paid $100.00 for the game and  dont have an extra $100 to waste, we are stuck waiting.  This is truly unacceptable customer service.  Employees should be provided the correct information.  I will think twice before making another purchase at best buy, and if I do it will be something physical that can be returned.  Very disappointed with company.

Member
Posts: 14
Registered: ‎09-12-2019

Re: Borderlands 3

My email confirming my purchase even said that pre-release is now 9/10/19 which is when I pre-ordered it
Member
Posts: 20
Registered: ‎09-12-2019

Re: Borderlands 3

Lol this company is a joke
Member
Posts: 14
Registered: ‎09-11-2019

Re: Borderlands 3

Did you pay it in full?  

Member
Posts: 20
Registered: ‎09-12-2019

Re: Borderlands 3

Yeah I did
Member
Posts: 14
Registered: ‎09-12-2019

Re: Borderlands 3

Have to when buying pre-orders online.