09-18-2019 01:09 AM
Fey edited the post and now says to send her a message with your order information: https://forums.bestbuy.com/t5/Gaming-Support/Borderlands-3-Pre-Order-Bonus-Missing/m-p/1310633/highl...
I did this and Fey was out so talked to someone else and got a code for my golden weapon skins once confirming my order.
So for everyone still mising them, go ahead and do what she says on the edited comment.
09-18-2019 07:06 PM
Add me to the group who did not recevie the pre-order code for the two super deluxe editions of the game that I pre-ordered. Doing my own research, the hard copy code card for the gold weapons pack was included in copies of the game on a flyer IF the person purchased the game directly from the 2K Games webstore store. All other retailers who offered the Gold Weapons Pre-Order Pack (Best Buy, Amazon, Gamestop) were to have codes emailed to those who qualified after they picked up and paid for their game copy.
Best Buy as a whole has had numerous issues with fullfilling pre-order codes for games, or early access beta release (Fallout 76 as a prime example). Hopefully these issues get resolved and pre-order codes are sent out in a timely manner because based on the number of complaints from people who pre-ordered games and never received their pre-order bonus, it's only going to hurt business in the future for the retailers who constanty are having issues with getting the pre-order incentives out to their customers.
09-18-2019 10:36 PM
Fey is the one who responded to me and then just posted the info above again even though I said it was not in my mailbox. Do you know the name of who to PM to actually get the code?
09-18-2019 10:50 PM
09-20-2019 10:30 PM
09-22-2019 04:25 PM