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New Member
Posts: 3
Registered: ‎01-14-2014
Accepted Solution

Borderlands 3 Pre Order Bonus Missing?

I got the Borderlands 3 Digital Pre Order Code but still missing Pre-order bonus: Gold weapon skins & trinket

New Member
Posts: 1
Registered: ‎09-13-2019

Re: Borderlands 3 Pre Order Bonus Missing?

I didn't get mine either. I called support, apparently Gearbox didnt give Best Buy codes to issue out. Once they receive the codes, they will email them out. I mean it just skins, but I never had this issue with GameStop.

Member
Posts: 11
Registered: ‎09-13-2019

Re: Borderlands 3 Pre Order Bonus Missing?

Yes, I haven't gotten mine either, this is ridiculous. I probably will not Pre-order again from Best Buy. They need to make sure they deliver what is promised for pre-ordering, otherwise everyone will seriously stop buying from them, when they can just pre-order directly from the Xbox. They really only got my business, because of reward points. But if I don't get an email soon with pre-order bonuses, then I'm just not going to pre-order anything, anymore from Best Buy.
Posts: 562
Topics: 22
Kudos: 175
Solutions: 37
Registered: ‎11-30-2015

Re: Borderlands 3 Pre Order Bonus Missing?

[ Edited ]

Hey, Onlinekiller,

Welcome back to the Forums!

I hope that you've been enjoying Borderlands 3 so far!

If you purchased a physical copy, any bonus codes should be included in pack. If you purchased a digital edition, one code should unlock the game and all of the bonus content. You should be able to locate the Gold Weapon Skins Pack in-game using the following steps:

 

  1. Load into your game as your preferred character
  2. Navigate to the Social Menu and select the mail icon
  3. Your Gold Skin should be in your mail - "Accept" it to redeem it into your inventory
  4. From inside your player inventory, go into the weapon inspect screen (R3 on PS4, RS on XB1).
  5. You should now be able to view and equip any skins that you have unlocked

If you have performed these steps and are still unable to locate the content, please send me a Private Message with the following information:

  • Full name
  • Email address
  • Phone number
  • Order number

You can find a link to send a Private Message in my signature

 

Regards,

Fey|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 5
Registered: ‎06-28-2015

Re: Borderlands 3 Pre Order Bonus Missing?

It did not unlock the Golden Weapon skin pack. It is a separate code that we need emailed to us. 

Member
Posts: 11
Registered: ‎09-13-2019

Re: Borderlands 3 Pre Order Bonus Missing?

Yes I have digital, and code unlocks game and bonus content, but it does NOT unlock pre-ordered Bonuses. And I don't know why you're mentioning physical at all, we know how that works, original post specifies Digital, and looks like we're all in the same boat.
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Member
Posts: 23
Registered: ‎12-23-2013

Re: Borderlands 3 Pre Order Bonus Missing?

I got the retail disk and no I did not get the pre order bonus.

 

This is what people who preordered both digitally or disk should be getting -

 

Pre-order to receive the Gold Weapon Skins Pack! Bring a little extra bling to your favorite weapons in Borderlands 3 with the Gold Weapon Skins Pack, available to those who pre-purchase. This pack contains a gold weapon trinket and gold weapon skins that are applicable to all guns in the game

Member
Posts: 15
Registered: ‎09-12-2019

Re: Borderlands 3 Pre Order Bonus Missing?

Ya no pre order code either
New Member
Posts: 5
Registered: ‎06-28-2015

Re: Borderlands 3 Pre Order Bonus Missing?

[ Edited ]

Here is what we all are missing. It is a separate dlc that needs a code to redeem.{removed per forum guidelines}

New Member
Posts: 1
Registered: ‎09-13-2019

Re: Borderlands 3 Pre Order Bonus Missing?

Got all the dlc minus the Gold Skin Pack