Gaming Support

[sb191219]

Hello,

I had pre-ordered Blue Reflection: Second Light a few months ago, but cancelled the order once I saw and heard that a $10 gift card was being added as an offer to pre-orders. Mine didn't have it and it wasn't being updated automatically, so I figured cancelling the order and re-doing it would get me the $10 gift card. However, I can't seem to tell whether or not the new pre-order I just placed today actually has it now, and the page for the game in general doesn't seem to mention it anymore either, even though I swear I saw it there just a few days ago.

Would you be able to confirm whether or not this game is going to have a $10 gift card as a bonus provided with orders for it, and if it does, would you be able to confirm that my order has it? Thank you in advance for your help with this request.

[bobberuchi]

I do not see where Blue Reflection is included in the $10 reward promotion.

It should have this on it when it does.

Do you have a link to indicate differently?

I am not an employee of Best Buy. All opinions and comments are my own.

[sb191219]

While I unfortunately don't have a screenshot of the page at the time, I was able to find the tweet on Twitter that originally tipped me off to the $10 gift card in the first place. It was only two weeks ago and other commenters were talking as if it was there, with some even getting it added after contacting customer support. Please let me know if this information is helpful.

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[bobberuchi]

It is only helpful it if can be found on Best Buys web site.

I am not an employee of Best Buy. All opinions and comments are my own.

[AndrewB-BBY Social Media Specialist]

Good afternoon, sb191219,

Welcome back to our community forums. Getting a bonus with your pre-order is always a great thing, especially if it's a game that you've been waiting forward to for quite a while. I appreciate you writing to us about BLUE REFLECTION: Second Light and would be glad to do some research on this for you.

After doing some searching, I've been unable to locate any promotion information related to a $10 Best Buy gift card when pre-ordering this game. At this time, it appears that the current product description is correct in stating this gift card is not included. 

For more updates, I would recommend keeping an eye on BestBuy.com, that is the best way to get the latest and most accurate information. I hope I was able to answer your question, but please let me know if I can help with anything else!