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New Member
Posts: 3
Registered: ‎10-11-2018

Re: Black ops 4 pre download

Lol, not going to happen. You should be able to pre download it inmplenty of time.
New Member
Posts: 2
Registered: ‎11-03-2017

Re: Have not received e-mail for BO4 Private Beta Access

I attempted this, they said I would receive it within 48 hours, 6 days go by, I get the code, and the code does not work.
New Member
Posts: 7
Registered: ‎10-28-2015

Re: Black ops 4 pre download

So what’s going on here? I’m trying to preload the game and play tonight, only reason I did this through BB was because of certificates. Seems everyone is having a horrible time and won’t be able to play?
Member
Posts: 35
Registered: ‎10-10-2018

Re: Black ops 4 pre download

Demand a refund. Don't let them get by with this shady deal.. it's just bad business. If you send out a code and it's not working the problems with you. You (best buy) issued a faulty product as code does not work upon receipt.
No different than any other purchase if the item don't work
Valued Member
Posts: 51
Registered: ‎09-21-2011

Re: Black ops 4 pre download

lol what a giant mess.  They need to improve their code fulfillment process.  Sorry we have the wrong people on these issues to be quite honest with you.

Posts: 5,142
Topics: 76
Kudos: 409
Blog Posts: 13
Solutions: 445
Registered: ‎07-27-2015

Re: Black ops 4 pre download

Hey Everyone –

 

As I see some of you we’re already able to independently confirm yourselves, we’ve confirmed with Sony that the codes you were issued are for the correct version, so we’re unsure why @reaperpr was informed that they received the wrong code. Additionally, we’ve now been informed that your codes should be redeemable by 12am ET at the latest. Until codes are activated by the vendor to be redeemed, they will be reflected as invalid when entered in, which is normal.

 

Thanks for your patience,

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 6
Registered: ‎10-11-2018

Re: Black ops 4 pre download

I went and entered the code and it worked then when I clicked redeem it says this voucher is no longer valid?
Member
Posts: 15
Registered: ‎10-11-2018

Re: Black ops 4 pre download

Get the "the prepaid card could not be redeemed. Please try again." error. Anybody else?

Member
Posts: 12
Registered: ‎11-07-2013

Re: Black ops 4 pre download

The reason I preordered a digital copy of the game was so that I can download it early and play the game on its official release date and time. These game files are huge and require some time to download depending on your download speeds. Sometimes a game can take up to 5 hours to download. If this is the case and the code we received won’t work until midnight, then that defeats the purpose of the preorder of the digital copy of the game.

This is why I just cancelled my order by calling 800-Best-Buy

I had to be placed on hold for a long time and speak to a supervisor, but after 45 minutes my refund has been processed. I will be buying the game from the PSN store now. Good luck everyone.
Member
Posts: 15
Registered: ‎10-11-2018

Re: Black ops 4 pre download

Can I get a refund even if i was charged?