Gaming Support

[Eli33]

What is going on I bought a code for modern warfare digitally two days ago, why haven’t I gotten my code yet? I called with my mom the owner of the card and verified everything TWICE!!, So there should be no problems Still have not received my code I need this urgently it’s just not fair disappointment with your service especially your customer support they kept hanging up on me after promising they would “resolve this right away”

[Eli33]

And they have already taken money from my moms bank what kind of nonsense scam is this?

[AndrewB-BBY Social Media Specialist]

Good afternoon, Eli33,

Welcome to our community forums. I'm sure you're eager to get this digital code, I'd be happy to give you some information on how to get assistance moving forward.

​Best Buy's Privacy Policy governs how we must protect our customers' personal information and under what circumstances it may be shared. As your mother is listed as the original purchaser we would only be able to further assist her with this order. She is more than welcome to create a forum profile or continue contacting us at (888) BEST-BUY or (888) 237-8289 for further assistance.

We look forward to hearing back from her however she contacts us.

Regards,