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New Member
Posts: 2
Registered: ‎04-06-2020

Best Buy Verification code

I’ve recently purchased a digital gift card for ROBLOX for my son. The purchase I made went through pulling 25 USD from my account and it says that I’ve been emailed further directions to redeem my code but I have no idea where to put that code. I’ve checked my cart and it’s completely empty and when I go back to the recent purchases it shows nowhere to enter a code. If someone could help me out and tell me how to fix that or get my money back please let me know as I’d like to get this fixed ASAP.
Valued Expert
Posts: 8,268
Registered: ‎02-25-2013

Re: Best Buy Verification code

You would enter the code on the ROBLOX web site after you create an account with them.

 

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New Member
Posts: 2
Registered: ‎04-06-2020

Re: Best Buy Verification code

The issue is it’s not a ROBLOX code, it says enter the code on bestbuy to redeem your digital gift card. I even tried entering it on the ROBLOX account and it was invalid.
Posts: 6,531
Topics: 226
Kudos: 523
Solutions: 332
Registered: ‎08-21-2017

Re: Best Buy Verification code

Good afternoon, JaidonDavis,

 

Welcome to our community forum. I'd be happy to take a closer look at this to see what we can do to help you get this code working.

 

I'd like to begin by reviewing your order information. Can you please send me a private message with your:

 

Full name
Email address

Phone number

Order number

 

You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your message.

 

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!