Gaming Support

[babbott321]

So I bought the WD/Battlefield bundle, and got screwed on it because code was already used. (as many others, just look at reviews)

Bestbuy said nope, not our problem....WD supplied code.  Go ask them for help.

WD said, nope....Bestbuy is the retailer, go ask them for help. 

EA Games can see code was stolem, said nope...go to bestbuy, thats who sold it. 

Long stoy short, lost $100 to bestbuy for selling stolen goods.

[bobberuchi]

When I have received game codes for the puchase of a GPU I received the game code from NVIDIA and not Best Buy when I registered the GPU with NVIDIA.

Where did you get the code you used.  Did you get it after registering with WD or was it on your receipt.  

When I got my GPU there was a code on it, but it was a code to be used with NVIDIA

[babbott321]

Bestbuy supplied a code, to give to WD to get another code. 

WD will not do anything, since they did not sell product. 

[AndrewB-BBY Social Media Specialist]

Welcome, babbott321,

Thank you for stopping by our community forums and writing to us about this game code. I purchase quite a few digital games and can imagine your surprise to see that this code had already been redeemed. While it sounds like our support teams have already looked into this, I would be glad to review your order to see if we may have any options to assist you.

To begin, I'd like to check on your original purchase and will need a few more details to do so. Can you please send me a private message that includes your:

Full name
Email address

Phone number

You can send me a private message by clicking on the blue button at the bottom of this post across from my name. I'll keep an eye out for your response.