11-12-2021 12:00 PM
Store couldnt even pull my order up. Then they said the code would just coem through Digital Downloads to email anyway. Sends me a code for a "Preorder Pack" thats been used and it sounds like downloads arent starting for people anyway off those packs.
11-12-2021 12:06 PM
Yeah this service is complete crap, i got an email and got excited redeemed the code and it seems like its the basic game if not just a preorder pack. i have the game onorigin but it shows it launches the 19th so i assume the code i got was for the basic game, and i look at bestbuy's website at my order and it still shows
11-12-2021 12:17 PM
Well, looks like were both out of luck at the moment, hopefully they get their stuff toggether soon, only reason i got the gmae through bestbuy is because i had store credit and absolutely nothing else i wanted to buy from best buy. but even if i do have store credit next time i'll just buy something to resell rather than buy anything i want for myself from best buy again.
11-12-2021 02:55 PM
I called digital downloads. They said "When it finishes processing on your account you will get a code, it could be a day". So basically, "There is nothing we can do, we are trying to figure it out". I would've rather heard, "We messed up and didnt provision the keys correctly and are working to rectify this now and in the future"
11-12-2021 02:59 PM
I'll probaably end up being able to play halo infinite before i get my code from bestbuy, oh wait i forgot i ordered that through bestbuy as well. i hate store credit and not being able to buy a steam card with it.