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New Member
Posts: 2
Registered: ‎12-24-2018

Bad Playstation Gift Card


We ordered a $20 Playstation Gift Card online recently, and we are getting an error message. Tried multiple times, funds will not get added to my account. Can you help please? Thank you.
New Member
Posts: 2
Registered: ‎12-24-2018

Re: Bad Playstation Gift Card



I understand it's busy with the Holidays, but can someone reply here and see if I can get a new card activated?



Posts: 2,152
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Registered: ‎08-08-2017

Re: Bad Playstation Gift Card

[ Edited ]

Hi there, HelloNewman,


Welcome to the forum, and thanks for reaching out to us regarding your recent gift card purchase.  I’m a big fan of gift cards no matter what the time of year is since they're basically free money to use at the place of your choosing!  I’m sorry for any inconvenience you experienced when your PlayStation gift card gave you an error message upon attempting to redeem it, but I’ll be glad to take a look at this for you. 


When you can, please send me a private message that includes the following:


  • Your full name
  • Email address
  • Phone number
  • Order number
  • Full gift card serial number (do not include the PIN number)


To send me a private message, just click on the blue button in my signature below labeled “Private Message”. 


I hope to hear from you soon!

Sam|Retired Social Media Specialist | Best Buy® Corporate
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