10-14-2021 08:55 AM
Thanks for all your questions. There is currently a known issue with the Fort Hope Pre-Order Skin Pack. If having trouble with access, please know that the publisher is working to get this issue resolved as soon as possible. Please see the post on Twitter here for additional information and updates from the publisher as they become available.
10-22-2021 06:30 PM
You may have noticed that the publisher updated their announcement to say that the issue is resolved. It's my understanding that codes should have been sent out via email this afternoon so please check your Inbox along with your Spam, Junk, and/or Promo folders. If you are expecting a code and do not received it via email, please send me a private message with your full name, phone number, email address, and order number so I can look into your individual order details more closely.