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New Member
Posts: 9
Registered: ‎10-07-2021

Re: Back 4 Blood Ultimate Edition Missing Preorder Bonus Skins

Will do that now, they were pretty responsive earlier when i messaged.

Posts: 6,539
Topics: 226
Kudos: 523
Solutions: 332
Registered: ‎08-21-2017

Re: Back 4 Blood preorder bonus

Hello everyone,

 

Thank you for stopping by our community forums. I appreciate you all reaching out and would be glad to provide some more information regarding the pre-order bonus codes for Back 4 Blood.

 

In order to be eligible for these codes this game must be pre-ordered. Because the Ultimate Edition of Back 4 Blood has already been released these codes will not be provided for new purchases.

 

If you did make a qualifying purchase and didn't receive this code, We are happy to research this if you would send us the following information via private message to our Gaming-BBY inbox:

 

Message Subject: Game Title & Platform

Message Body: Include...

  • Proof of purchase (Customer Service PIN from in-store receipt or BestBuy.com order #)
  • Email address (the one you provided for the code)

We will then be able to investigate why you may not have received your code or why the one you received did not work and get back to you as quickly as possible. Please make sure that you are sending your message to the Gaming-BBY inbox in an effort to assist everyone promptly and in the proper order. Also, sending multiple messages does not increase response time.

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎05-08-2018

Re: Back 4 Blood Ultimate Edition Missing Preorder Bonus Skins

I thought the same thing and I just noticed I don't thave the For Hope Elite weapons either on the PS5 Ultimate edition.  I've been going through my emails to see if it might have been emailed to me but I didn't find one.  I think I had this issue before on a previous "ultimate" edition version game where there was no "pre order" bonus pack listed when preordering but it was listed with the standard edition, but I think Best Buy eventually sent the code in that case.

New Member
Posts: 3
Registered: ‎10-10-2021

Re: Back 4 Blood Ultimate Edition Missing Preorder Bonus Skins

Same happened with me, Ultimate Edition through Gamestop, no additional code on receipt for pre order skins pack. Contacted them, they just kinda shrugged it off. Glad I'm not the only one.
Regular Member
Posts: 36
Registered: ‎12-29-2010

Re: Back 4 Blood Ultimate Edition Missing Preorder Bonus Skins

Same, waited a few days to see if bestbuy would email the fort hope elite dlc skins but nothing. Has anyone tried sending a messing to the bby gaming department?
New Member
Posts: 9
Registered: ‎10-07-2021

Re: Back 4 Blood Ultimate Edition Missing Preorder Bonus Skins

Yep they sent me a beta code
New Member
Posts: 3
Registered: ‎10-10-2021

Re: Back 4 Blood Ultimate Edition Missing Preorder Bonus Skins

Ok so have been given 3 different responses.
1. The Fort Hope pack was for digital pre orders only, which I don't recall being stated anywhere.
2. The dlc was part of the Ultimate pack but for some reason won't unlock til launch day, the 12th which doesn't make sense.
3. The code was supposed to be a pack-in with physical copies but wasn't, and the developer and publisher are working on a fix.
New Member
Posts: 9
Registered: ‎10-07-2021

Re: Back 4 Blood Ultimate Edition Missing Preorder Bonus Skins

None of those make sense. It's more plausible that best buy once again screwed up
New Member
Posts: 3
Registered: ‎10-10-2021

Re: Back 4 Blood Ultimate Edition Missing Preorder Bonus Skins

Same happened with Gamestop though, pre-orders of Ultimate Edition not having the Fort Hope dlc.
New Member
Posts: 1
Registered: ‎10-13-2021

Re: Back 4 Blood Order Hasn't Been Updated

Hello,
I have also preordered the Back 4 Blood through Best Buy. I received the steelbook today but I still haven’t received the dlc preorder bonus. Could you please help me.