Gaming Support

[Tata88]

How is the steelbook going to be given to people who preorder online since I don’t see anywhere to obtain the steelbook.

[CalebH-BBY Retired: Social Media Specialist]

Hello there, Tata88!

Thank you for reaching out for support on this! As an avid gamer myself, I understand the desire to get an offered Steelbook with my purchase. At the moment, our website reflects in the images that a Steelbook would be included, as long as inventory permits. If for some reason you don't receive the Steelbook when you receive the game, you can absolutely reach back out to us.

I'll attach a FAQ page below that answers this as well. It says, "All pre-ordered items will receive any offer enhancements that become available (e.g., if a free game disc is added to the offer, you will receive it even if it wasn't available at the time you placed your order." I hope this helps out! If you have any further questions, please let me know.

Entertainment Pre-Order FAQs

Best,

[Tata88]

Thanks for answering my question. I’ll take this in consideration in my decision in where to purchase this item.

[CalebH-BBY Retired: Social Media Specialist · Accepted solution]

You're very welcome! At the end of the day, if a Steelbook didn't come with on your order, we can revisit it then. Just please keep in mind that it's mostly first come first serve. I hope this answered your questions. If you have anything else, please let me know or reach out through a Private Message!!

Thank you,