10-07-2021 12:41 AM
I pre ordered Back 4 Blood Ultimate edition before the steelbook was added. I was told my pre order would update showing the steelbook, which it never did. I recieved my order today 10/6/21 and did not recieve my steelbook.How do I need to contact to get my pre order bonus?
10-06-2021 06:58 PM
I have the same issue.
I had pre-ordered before the steelbook offer was announced, and it was never added to my order. In fact, my copy of the Ultimate edition was just delivered today.
10-07-2021 02:18 PM
Good afternoon, everyone,
Welcome to our forums! It’s always great when a publisher adds a SteelBook to their games just for placing your order early, isn’t it? I’ve certainly gotten my fair share of SteelBooks over the years, so I completely understand why you’d want to make sure you’re not missing out on yours as well.
I’d like to take a closer look into your orders and offer any additional assistance I can, however, I’ll need just a few pieces of information from you before I’m able to do so. If you could use the blue “Private Message” button in my signature to send me:
Looking forward to hearing from you,
|SeanM|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!
10-11-2021 03:53 PM