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New Member
Posts: 1
Registered: ‎10-07-2021

Back 4 Blood Steel book pre order



I pre ordered Back 4 Blood Ultimate edition before the steelbook was added. I was told my pre order would update showing the steelbook, which it never did. I recieved my order today 10/6/21 and did not recieve my steelbook.How do I need to contact to get my pre order bonus?

Regular Member
Posts: 30
Registered: ‎05-12-2009

Re: Back 4 Blood Order Hasn't Been Updated



I have the same issue.


I had pre-ordered before the steelbook offer was announced, and it was never added to my order. In fact, my copy of the Ultimate edition was just delivered today.

Posts: 5,177
Topics: 55
Kudos: 440
Solutions: 322
Registered: ‎11-29-2016

Re: Back 4 Blood Steel book pre order

Good afternoon, everyone,


Welcome to our forums!  It’s always great when a publisher adds a SteelBook to their games just for placing your order early, isn’t it?  I’ve certainly gotten my fair share of SteelBooks over the years, so I completely understand why you’d want to make sure you’re not missing out on yours as well. 


I’d like to take a closer look into your orders and offer any additional assistance I can, however, I’ll need just a few pieces of information from you before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:


  • Your first and last name
  • Your phone number
  • Your email address
  • Your order number or the “Customer Service PIN” from the bottom of your receipt


Looking forward to hearing from you,

SeanM|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎10-07-2021

Back 4 Blood Missing Steelbook

I preordered the ultimate edition for B4B and was supposed to receive a Steelbook case with it. I did not receive it.