09-20-2019 12:14 PM
Log in and check your account to make sure the order is active?
09-24-2019 10:20 AM
Our goal is always to deliver new releases on the day of release, and in general, we hit the mark the majority of the time. However, if your order was supposed to arrive on August 30, and it’s now a few weeks into September, we definitely want to look to make sure nothing’s wrong.
Since posting, have your received any resolution on this? If not, please send me a private message with your full name, email address, phone number, and order number. You can send me a private message by logging into the forum and clicking on the blue button across from my name on this post.