Gaming Support

[Pepegasuar]

So I pre-ordered a game a week ago and just 2 days ago they added a pre-order bonus, so as the title says is it retroactive or do I need to call the store that I will be picking them item up? Thank you for the possible answers/explanations.

[AndrewB-BBY Social Media Specialist]

Hi there, Pepegasuar,

Welcome to our community forums. As someone who pre-orders games as soon as I can, I know I would want to make sure I received any bonuses that may be added later. I'd be glad to give you some more information on how this process works.

After placing a pre-order, any offer enhancements that become available should be automatically added to your order. We have some more information on pre-orders here.

I hope I was able to clear this up! Please let me know if you have more questions I can help with.