02-14-2023 03:26 PM
02-14-2023 03:39 PM
Welcome back to the Best Buy Forums!
We appreciate you taking the time to reach out. Though, I do wish it were under better circumstances.
We do our best with every pre-order to ensure it’s delivered, or available for pickup, as close to release as possible by shipping it out at a level of service needed for it to arrive at your door on the release day. While we hit our mark the vast majority of the time, there can be logistics or supply issues outside of our control that may delay your order’s delivery. Please accept our sincerest apologies for the disappointment this delay has caused, and send me a private message providing the order number, your full name, phone number, and email.
To send it, click the blue button under my signature.
|Bacarri|Senior Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.