01-25-2019 05:43 PM
I received the Anthem preorder as a Christmas gift and verified that it was preordered in mid-December.
The Anthem VIP Demo opened at 9 am Pacific Standard Time and I have not received any email concerning an access code.
I have checked the inbox, spam, and trash folders of the email associated with the purchase. No email can be found from Best Buy other than the message confirming the preorder purchase in December.
I contacted my local Best Buy by phone yesterday and they assured me that the access code would be sent through email. Electronic Arts also said that the retailer from which the purchase was made would send the email. The burden is now on Best Buy to come through.
The Anthem VIP Demo runs through Sunday evening, I would really appreciate the access code within the next 48 hours. Thank you.