01-04-2019 06:19 PM
I pre-ordered Anthem on Dec 30th, but I did not recevie a digital code for the game or for the beta that is being released this month. In addition, the status of the purchase states awaiting authorization. The Anthem demo is set for January 25th. When can I expect an email for the digital download? On the order status screen it says the code won't be availabile until Feb 22nd.
01-06-2019 10:59 AM
Hello there honeybee2218-
Anthem certainly seems to be shaping up to be one of the first big titles of 2019 and getting access to the beta would be a great opportunity to see what all the fuss is about.
At this time, beta codes should be going out with pre-orders, so if you haven’t seen your email with the code, make sure to look over our floated post “Game Codes - Read Me First” here for troubleshooting and further steps for resolution.
|Bill|Senior Social Media Specialist | Best Buy® Corporate|
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01-09-2019 05:07 PM
I pre-ordered the digital version of Anthem on PC, but I haven't received the code for the upcoming beta. I tried to send a message to Gaming-BBY, but it errors and says that I've reached the limit of private messages I can send even though I haven't sent a message in two years...
How can I get the code for the pre-order? It isn't in spam or the promotions tab in Gmail.