Gaming Support

[jefemcd15]

Hello,

I was curious when codes for the Anthem Legion of Dawn Digital Edition will be sent out. The order says when a release date for the product is announced, but that should already be out there (Feb 22.). I just was curious if I would be able to preload the game so I don't have to wait for a download day one.

Thanks!

[KyleR-BBY Social Media Specialist · Accepted solution]

Hi, jefemcd15,

Thanks for joining us at the Best Buy Community forums.  I’m sure you’re excited for the launch of Anthem.

At this time, we are not offering a pre-load for that game. The codes should be sent out on release day.

If you have any other questions, please let me know. I’ll be out of the office for the next couple days, but I can follow up on Sunday.

Sincerely,

[merkmal]

Is there an update on this?  It seems there would need to be preloading allowed for Anthem since with EA Access you get early access to the game on Xbox One.

My copy is for PS4 which doesn't have an early pre-release option through EA Access... but just seems unfair for Xbox players who preordered not to get their codes in time to use the EA Access trial period.

[Sam-BBY Retired: Social Media Specialist]

Hey merkmal,

Welcome to the forum, and thanks for wanting to shop with us.  I just checked on this, and it looks like our answer remains unchanged from February 7.  Best Buy is not currently offering a pre-load for this title.

I'm sorry for any disappointment this may cause.  Please know I'm grateful you wrote to us.

[ShawnGr]

Is there an update on this? I pre-ordered Digital for Xbox One, and as such should be able to play this game today. Why have I not received my code? 

[ShawnGr]

Sorry. EA Access is not very clear. Anyone with EA access can play for 10 hours starting today, so the key isn't required. 

[Dylan78]

I pre-ordered the legion of dawn edition of the game digitally for my Xbox one and I was wondering how I’d be able to pre load the game on my Xbox or when you guys would send me the code. I also have ea access which lets me play the game basic edition of the game for 10 hours a few days before launch and I didn’t know how that would work either since I pre-ordered the higher edition of the game? Thank you for your help.

[PJHall24]

I have a two questions about the digital codes. Since I work evenings and would like to play it with my friends that have it already downloaded from other pre-order stores. Would a time frame during the launch day that the codes would be sent out be available? Like if the system will send them at midnight, slightly after or would be we waiting till early morning. Second question is I've seen where locations were releasing copies at 9pm on the 21st for digital copy purchases could we have them print out our codes? If they can then I'll take a hour off my 12hr to go pick it up from the store. Thank you

[Sam-BBY Retired: Social Media Specialist]

Hi PJHall24,

Welcome to our community.  You ask some great questions.

As Kyle-BBY and I mentioned above, Best Buy will not be offering a pre-load for this title.  As regards the timing of this release, we regrettably do not have a time frame that we can provide at the moment, and to my knowledge, stores would not be able to print out codes for copies of this game.  That said, I will be sure to let you know if I hear any news on this release in the coming days.

Thanks for posting,

[PJHall24]

Ok Thank you