Gaming Support

[DesertLynx83]

I ordered Animal Crossing to ship to my house. It still says it'll be delivered release day, but it hasn't shipped yet. I really would like to get it Friday if possible. Is something going on?

[siloeyes]

Can't speak to whether or not the current situation with the Coronavirus will affect anything or not, but Best Buy has always typically waited up until the last minute to ship but it always arrives on release date for me. Sometimes even after not shipping until the day before.

[DesertLynx83]

Well, I could get it digitally worst case, but rather not do that.

[siloeyes]

I actually got it digitally just because it seems like the type of game you want to switch to quickly to manage dailies before hopping in to something else.

[DesertLynx83]

Haven't fully ruled it out yet.

[DesertLynx83]

My bell bag is being prepared, but not the game.

[DesertLynx83]

My bell bag has shipped, but not my game. Hoping no delays.

[BCJMU]

I am having mine shipped and it is supposed to arrive on Friday, March 20th but it hasn't shipped yet.  Is this going to start on time? 

[BCJMU]

I am in the same boat... hasn't shipped yet

[Fey-BBY Valued Contributor · Accepted solution]

Hello, Fellow Animal Crossing Fans,

I've been dreaming about starting my new island for months, and I'm so excited for the release of the game! Our teams are hard at working getting everyone's orders ready. Here at Best Buy, we do our best with every pre-order to ensure it’s delivered, or available for pickup, as close to release as possible by shipping it out at a level of service needed for it to arrive at your door on the release day. While we hit our mark the vast majority of the time, there can be logistics or supply issues outside of our control that may delay your order’s delivery. At this time, we're not expecting any major delays with shipping for this title. In the event that you do experience a small delay, please accept our sincerest apologies for the disappointment, and be sure to keep an eye on your inbox and order status page for further updates.

Best,