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Posts: 2
Registered: ‎03-13-2020

Re: Animal Crossing Switch Pre-order - is it really "delayed" or not enough stock?

Yes, Mine did ship.  However since it took several days for Best Buy to get back to me and there are plenty of stories of delayed meaning out of stock, I scooped one up elsewhere when I had the chance - I then returned the new one to Best Buy when it arrived (rather than selling on ebay or something for big money) so that someone else waiting could get theirs. 

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Posts: 5,338
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Registered: ‎08-21-2017

Re: Animal Crossing Switch Pre-order - is it really "delayed" or not enough stock?

Hi there, GLarocque,

 

Welcome to our community forums. I'm sure you're looking forward to receiving your console and I would be glad to give you some more details. Our team primarily works with our USA stores and customers. I have forwarded your information to our Best Buy Canada team, however. You should receive a response within 3-5 business days with more details at the email address you used in your forum registration.

 

Regards,

AndrewB|Social Media Specialist | Best Buy® Corporate
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Posts: 2
Registered: ‎03-25-2020

Re: Animal Crossing Switch Pre-order - is it really "delayed" or not enough stock?

Sadly disappointed. My daughter called Customer support on March 27th and was told her order was at the manual processing stage and would clear within 24-48 hours and should get an email after that with delivery date. Today March 31st no e-mail. She checked her order number on-line and read that the order had been cancelled. I am disgusted. She has been an animal crossing fan since the beginning when she was just a little girl. Scalpers on-line asking as high as $900. Don’t know how they are getting their hands on this product. NEVER PRE-ORDER FROM BEST BUY AGAIN! Not the first time we have been burnt.