03-25-2020 01:13 PM
Yes, Mine did ship. However since it took several days for Best Buy to get back to me and there are plenty of stories of delayed meaning out of stock, I scooped one up elsewhere when I had the chance - I then returned the new one to Best Buy when it arrived (rather than selling on ebay or something for big money) so that someone else waiting could get theirs.
03-25-2020 03:42 PM
Hi there, GLarocque,
Welcome to our community forums. I'm sure you're looking forward to receiving your console and I would be glad to give you some more details. Our team primarily works with our USA stores and customers. I have forwarded your information to our Best Buy Canada team, however. You should receive a response within 3-5 business days with more details at the email address you used in your forum registration.
03-31-2020 01:12 PM
Sadly disappointed. My daughter called Customer support on March 27th and was told her order was at the manual processing stage and would clear within 24-48 hours and should get an email after that with delivery date. Today March 31st no e-mail. She checked her order number on-line and read that the order had been cancelled. I am disgusted. She has been an animal crossing fan since the beginning when she was just a little girl. Scalpers on-line asking as high as $900. Don’t know how they are getting their hands on this product. NEVER PRE-ORDER FROM BEST BUY AGAIN! Not the first time we have been burnt.