Gaming Support

[beckyd42]

We pre-ordered Animal Crossing: New Horizons in the Beaumont, TX location which is now closed due to covid19. How can we get this item shipped to us, or can it be picked up at the Port Arthur location? All efforts to communicate by phone end up with a disconnect after waiting 1 1/2 hours+ for a call back.

[AndrewB-BBY Social Media Specialist]

Good afternoon, beckyd42,

Welcome to our community forums. I'm sure you're eager to receive this pre-order. I apologize for the delay in getting back to you. Have you been able to get assistance with this? If not, I'd be happy to see what options we may have available. Please let us know!
 

Regards,