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Posts: 946
Topics: 53
Kudos: 251
Solutions: 57
Registered: ‎11-30-2015

Re: Animal Crossing New Horizons digital

Hi, Goten 15207,

When you check on the status of your order, what does it currently show as?

Best,

Fey|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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Member
Posts: 15
Registered: ‎03-02-2013

Re: Animal Crossing New Horizons digital

I had to call customer service since the online chat wasn't working properly but at least I was able to get the issue resolved and was finally emailed the code for the digital download! Thanks for checking in though, Fey-BBY!

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New Member
Posts: 1
Registered: ‎03-19-2020

animal crossing -digital download trouble

i ordered new horizions online through best buy. i recieved a 7-digit verification code to my email. Where do i enter this to get the 16-digit code to download the game through the e-store?

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New Member
Posts: 1
Registered: ‎03-21-2020

Re: Animal Crossing New Horizons digital

I'm at the over 24 hours mark and still have not received my code yet. The chat function doesn't work and I couldn't call customer service, I was receiving an automated message saying my call cannot be answered. So I'm hoping to get some help in the forums. Thanks!

 

Michael