Gaming Support

[Lob-]

Hello,

I also preordered and didn't receive my DLC preorder code for this.  I preordered both the PS5 and Nintendo Switch versions and haven't received any DLC codes for either of these copies.  I called it about it and have a case # but haven't seen anything yet in my emails.  Please help!

Thank you and Happy Holiday!

Summary:

Have NOT received either the PS5 or Switch versions of the preorder DLC code. (yes I preordered both PS5 and Switch games)

[Bobby-BBY Social Media Specialist]

Good Afternoon, Lob-.

Thank you for reaching out to us on the Best Buy Community Forums. I certainly understand how you are feeling after not receiving your preorder bonus for a game on multiple systems. I would be happy to look further into this with you. Please feel free to send me a private message with your full name, phone number, email address, and order numbers, so that I can research this further.

Kindest regards,