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New Member
Posts: 2
Registered: ‎10-15-2022

Absolute worst Customer Service in the Country of a fortune 500 company

Two digital purchases, two mutiple day delays. Sitting on the phone for HOURS with people who cannot understand what im trying to say and always the same scripted B. S responses. Put on hold and not called back, made up stories of why things are not being processed, lies about when things will go through. Can't even call a LOCAL STORE!! CS can't even put me through to a manager, what a JOKE!  This place is on its way out. 

New Member
Posts: 2
Registered: ‎10-15-2022

Re: Absolute worst Customer Service in the Country of a fortune 500 company

I was offered a 7$ compensation! Cant make this up
Posts: 72
Topics: 1
Kudos: 9
Solutions: 6
Registered: ‎11-24-2021

Re: Absolute worst Customer Service in the Country of a fortune 500 company

Greetings, BigBobBone,

 

Welcome to our Best Buy Community Forums.

 

Thank you for taking time out of your day to bring this to our attention. Being unable to utilize digital purchases, or codes, can frustrating. I'd be happy to take a look into this further and see what options may be available to us. To get started, please provide the following in a private message:

 

  • Full name
  • Phone number
  • Email address
  • Order or purchase

Sincerely,

Tina|Social Media Specialist | Best Buy® Corporate
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