11-26-2019 10:36 AM
11-27-2019 11:24 AM
Hey there, TheBFR
Thank you for stopping by our community forums and writing to us about your purchase. We are happy to research this situation if you would send us the following information via private message to our Gaming-BBY inbox:
Message Subject: Game Title & Platform
Message Body: Include...
We will then be able to investigate why you may not have received your code or why the one you received did not work and get back to you as quickly as possible. Please make sure that you are sending your message to the Gaming-BBY inbox in an effort to assist everyone promptly and in the proper order. Also, sending multiple messages does not increase response time.
11-30-2019 03:40 PM
I recently purchased the CyberPower PC with the AMD processor/GPU. Online it says that this product comes with the xbox game pass for PC and a free game bundle starter edition. However, I never received a code or any information regarding either of these products. Just wondering if I could get any insight on this.
Thanks in advance.
12-06-2019 06:45 PM
I purchased a graphics card on August 8 that came with a digital download of two games. I never got around to attempting the download until now, and my Digital Library is empty so I cannot download the two free games.
12-09-2019 06:27 PM
Two weeks ago I purchased an AMD rx 5700 xt gpu and an AMD ryzen 5 3600 cpu that were supposed to come with codes for 3 months of xbox pass and Borderlands 3. The codes were not on my recepit or in my email. I checked promotions and spam as well. I called the costumer service line last week and told me to expect the email in 36 hours yet I still do have not gotten the codes. Is there anyway you can help me?
12-11-2019 03:37 PM