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New Member
Posts: 1
Registered: ‎03-28-2020

ACNH Pre-Order Item "Tech Badge" Not Recieved

I pre-ordered Animal Crossing: New Horizons on Febuary 23rd. The game was supposed to come with a pre-order bonus of a Tom Nook "tech badge" and a Animal Crossing Bell Bag. I have recieved both the game itself and the bell bag, but the tech badge is missing. I checked my order status to see if the item is simply delayed, but it is no longer even listed as being part of my order. My sister ordered the same item and her tech badge, while delayed, arrived today.

I tried calling tech support via phone to discuss this, but it seems that the wait time to speak with a representative is over 3 hours, so now I'm here.

New Member
Posts: 9
Registered: ‎03-06-2020

Re: ACNH Pre-Order Item "Tech Badge" Not Recieved

I’m having the same issue. My order arrived (late) on Monday, but I didn’t receive the tech badge *or* the bell bag.
New Member
Posts: 4
Registered: ‎03-07-2020

Re: ACNH Pre-Order Item "Tech Badge" Not Recieved

[ Edited ]

I'd also like to through my hat in this says delivered Number: {removed per forum guidelines} but only the game was present.

Posts: 20
Registered: ‎03-31-2017

Re: ACNH Pre-Order Item "Tech Badge" Not Recieved

Same here
Recognized Member
Posts: 155
Registered: ‎02-04-2018

Re: ACNH Pre-Order Item "Tech Badge" Not Recieved

If I recall the badge was limited to PreOrder and had a limited Supply on had for PreOrder and if your PreOrder online didn't show it you didn't get one. So unless you had take a screen shot of the Order with the badge showing then your order didn't get the badge offer. So anyone one on here do that or are they just saying something that isn't there?

Screenshot of your Order before it closed is only way to prove there was one there or not on the PreOrder. I did that just incase for mine but did receive mine.

Posts: 5,338
Topics: 165
Kudos: 432
Solutions: 246
Registered: ‎08-21-2017

Re: ACNH Pre-Order Item "Tech Badge" Not Recieved

Hello, everyone,


Thank you for stopping by our community forums. I hope you're all enjoying Animal Crossing: New Horizons. I know I am!


This tech badge was available in limited quantities and did go out of stock prior to Animal Crossing being released. If this was not listed on your order it will not be added. 


I hope I was able to clear this up. Please let us know if we can assist you with anything else.

AndrewB|Social Media Specialist | Best Buy® Corporate
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