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Posts: 1
Registered: ‎01-26-2023

$70 playstation card digital code never sent in email

Its been about 11 hours since purchase and i still havent received a code in email. It says the digital download and service details are waiting to be fulfilled. Any help?
Posts: 237
Topics: 6
Kudos: 22
Solutions: 13
Registered: ‎11-03-2021

Re: $70 playstation card digital code never sent in email

Hey there, Nanii!


Thank you so much for reaching out and joining us here on our community forum. Considering how often I redeem digital codes, I understand how concerning a delay in receiving them can be. This is far from the experience we want for any of our customers.


With that being said, I would be more than happy to investigate further. In order for me to do so, kindly use the below "PrivateMessage" button to send your:


full name

phone number

email address

order number


I will keep an eye out for your message!


Kayden|Social Media Specialist | Best Buy® Corporate
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