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Member
Posts: 22
Registered: ‎01-07-2021

600$ worth of gift cards purchased yet over 48 hours and the points I've earned, card charged

You guessed it, no codes sent to the email. Several phone calls and app chats have been laughably inept at providing a solution, which makes me wonder why if the solution is to come here to these forums, why you are telling ppl to call a number that has told me on 6 or 7 calls now that they have no way of sending the backup codes. Akso your chat just straight up lies to people, telling me yesterday that there was a problem with the manufacturer and that I'd receive an email in 1 to 3 hours. I call him on it, he just continues to lie. It's hilarious.
Member
Posts: 22
Registered: ‎01-07-2021

Re: Steam Card Codes Invalid

I am in the same situation except just 1 card. The first 4 were fine
Social Media Specialist
Posts: 77
Registered: ‎12-29-2021

Re: Steam Card Codes Invalid

Hello, CovertCollin, 

 

Thank you for reaching out to us today through the Best Buy forums page. Sorry to hear that you are having issues with your purchase today. I would like to see what I can do to help you today. Can you please send me a private message with your name, phone number, and email? 

 

I look forward to hearing from you today. 

Bryant|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Member
Posts: 22
Registered: ‎01-07-2021

Re: 2 Invalid $50 Steam Gift Card

Before you admins delete my reply,  Im referring to a in stire purchase made ladt t night, not 1 i already posted about. Also thanks for deleting my post regarding illegal taxation; i cant imagine a better piece of evidence than proof of a deleted post that doesnt violate a single rule of yours, yet warns your customers of your attempt to scam them.

 

Same issue except my two 50 dollar gift cards are fine. But I bought 5 of the 20 dollar gift cards and not 1 of them works. Best buy has been zero help here, on the app, over the phone, or in general in the past when it comes to refunds, despite acknowledging the issues. I don't know what else to call this gift card phenomenon, other than a scam. It's just too many people with the same issue and this person was lucky to get their cards, but it is apparent to everyone that has read through the posts here that the number of issues with receiving refunds is inexplicable.