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New Member
Posts: 2
Registered: ‎05-27-2020

3DS Download Code not sent

So today I ordered a download code for Pokemon Crystal, and Pokemon Silver. I got a thank you email, but I got no codes. It said that it might take over 30 minutes to recieve a code, but it's been 3 hours.

New Member
Posts: 2
Registered: ‎05-27-2020

Re: 3DS Download Code not sent

It has now been 5 hours
Posts: 1,852
Topics: 92
Kudos: 299
Solutions: 99
Registered: ‎11-23-2018

Re: 3DS Download Code not sent

Hello, Wiktormindowicz, and welcome to our online community!

 

Thank you for reaching out to us through the forums. As you can tell, we are a little backed up on inquiries, and I apologize for this delayed response. Regardless, we want to make sure you receive the support you've been searching for with your codes.

 

Since your last post, have you received your codes? I'm happy to provide any further assistance you may need now.

 

Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support