Gaming Support

[jcfive2]

Been sent to different best buy phone numbers.

Could you please help me.

I purchased these today at a best buy store june 25 and when I try to activate them says they are invalid.

been on the phone with different best buy reps to contact steam. and they also transfered me to the gift card number but they only help with best buy gift cards.

[Jack-BBY Social Media Specialist · Accepted solution]

Hey there, jcfive2,

Thank you for reaching back out to us here on our Forum! Having issues with your recent purchase is never ideal, so I understand looking for some help.

I have received your private message and will follow back up with you there in just a moment.

[jcfive2 · Accepted solution]

Store scanned one of the cards twice. So one card was not activated. Store activated other card and works now.

[Jack-BBY Social Media Specialist]

I am glad to hear that the store was able to get your other card activated for you. If you have any other questions, feel free to reach back out anytime!