12-18-2018 12:17 PM
I received this email in October and noticed the expiration was sometime in 2019 (March I think but I don't remember for sure). So I saved the email to use the coupon later - I didn't print the coupon but instead just kept the email in my inbox.
I was going to use the coupon recently but now when I go to access the coupon the "Get Coupon" link now takes me to a page that says "This link has expired" even though I'm pretty sure the coupon wasn't supposed to expire yet. I may be wrong about the coupon expiration but I am quite sure it was a least a few months into 2019 that it should have been valid; if it wasn't valid for so long I would have just ordered something with it as soon as I originally got the coupon.
Is there any way to access that coupon again? Again I'm pretty sure the coupon itself isn't expired, it just seems that the link to take me to the coupon no longer works. Thank you in advance for any help.
12-16-2018 08:55 PM
Hi, I was given a 25% off coupon once my GCU expired, I saved the link in hopes to use it for Super Smash Bros. However when I went to use it today, the link had expired. Is there a way I can get my coupon back? Any help would be greatly appreciated.
Here is what the link turned into:
12-16-2018 11:59 PM
Same thing happened to me! I was about to buy Smash ultimate this week and the link is expired as well. I hope we can find a solution to this. The coupon didn't expire until April and I was definitely planning on using it near xmas.
12-18-2018 05:50 PM
12-18-2018 06:00 PM - edited 12-18-2018 06:07 PM
Thanks for joining us at the Best Buy Community forums. I’m sorry that you’re having issues accessing that coupon.
I’d be happy to take a look into this for you to see what options we may have to assist. Please reach out to me through a private message by using the link in my signature below this post. I’d just need you to send along your name, email address, phone number, and your My Best Buy number if you have it.
|Kyle R|Social Media Specialist | Best Buy® Corporate|
Give Kudos if you like this post or Accept as Solution if it answers your query!
12-18-2018 07:15 PM
Thank you Kyle. I sent a private message to you yesterday about this with the requested information should I send it again through your signature link? didn't want to double message. thank you!