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Posts: 2
Registered: ‎06-15-2016
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gamer's club unlocked discount did not apply to these two separate purchases

Hello,

 

My gamer's club unlocked discount did not apply to these two separate purchases (for three items), I have everything typed up and sent it to what I thought was the BB CS email address, however the automated response says the addres is invalid.

 

The issue still remains there'a about a $24 difference in what I paid to what I should have paid and I need to get this adjusted before the items ship.

 

Can anyone assist (I can PM/DM details with the email I tried to send a few weeks ago)?

 

Thank you

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Posts: 2,026
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Registered: ‎10-19-2017

Re: gamer's club unlocked discount did not apply to these two separate purchases

Greetings, mario5555!

 

Welcome back to the forums!

 

I love being part of our Gamer’s Club Unlocked and save where I can. I appreciate you taking the time to write us about this purchase.

 

In order to better assist you, please send me your full name, Customer Service PIN off your receipt or your order number, phone number, and e-mail address connected to your BestBuy.com account. To do so, click on the “Private Message” button next to my signature.

 

I look forward to hearing from you.

Deysha|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎06-15-2016

Re: gamer's club unlocked discount did not apply to these two separate purchases

Hello Deysha,

 

Private message sent, I look forward to your assistance.

 

Thank you.