10-22-2019 09:27 AM
Solved! Go to Solution.
10-22-2019 09:42 AM
Well technically thats exactly what a price match is. If you look at your receipt it is a return and and a resell of the products. The $10 reward is also based on the full price purchase price.
I would agree that Best Buy needs to better outline that in the $10 Reward program.
It does say with the program that it does apply to Qualifying Purchases. A lower price make it a not qualified game.
10-22-2019 09:51 AM
10-24-2019 10:13 AM
It’s awesome when you get an opportunity to do a price match, and save yourself some money, but it would certainly be disconcerting to see a bonus like your Get $10 reward be removed because of it.
Generally, under our Price Match Guarantee, if you received any sort of bonus, you would have the choice of either the bonus or the price match, but not both. However, our Get $10 program does not follow that policy, and as such, you shouldn’t have lost those 500 points for doing a price match.
I see you've sent us a private message with some information, however, to look further into this, we’d need another private message with your full name, email address, and phone number. As soon as we get that, we’ll dive in!