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Posts: 5
Registered: ‎10-04-2017
Accepted Solution

Use 25% off GCU coupon on existing pre order?

I would like to use the coupon on an existing purchase (I forgot to apply it during checkout). I don't want to cancel the pre order because the item is sold out and likely won't be restocked. Is there any way to apply it retroactively?



Emerging Expert
Posts: 7,214
Registered: ‎02-25-2013

Re: Use 25% off GCU coupon on existing pre order?

Unfortunaltly the only way I believe you can use the coupon and be ensured to get your exisitng pre-order is to not try and apply it to the pre-order.   Seems anything you try make a fudge on a SOLD OUT pre-order things can go hay wire for you. 


I think your best bet is to simply buy something different. 

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
Posts: 948
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Registered: ‎11-30-2015

Re: Use 25% off GCU coupon on existing pre order?

Hi, OJ7,

Thanks for posting your question!

Bobberuchi is right on with his answer. I don't believe there is a way to add your coupon to an existing pre-order. Given the limited nature of the edition you're pre-ordering, I can understand not wanting to cancel and re-order. Maybe you can apply it to your next order!

Don't hesitate to reach back out to us if you have any additional questions!



Fey|Social Media Specialist | Best Buy® Corporate
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