11-12-2018 06:22 PM
As several others on here have had a similar issue wanted to post the same concern as the coupon to save 25% on the game of my choice when gamers club unlocked expired has a link in the email that has no longer works as it should. My coupon should be good until 2/2/2019, but I am unable to access. Can anything be done to help with this issue so I can get the coupon to use?
Thanks in advance
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11-11-2018 04:05 PM
I have a similar complaint regarding this coupon.. i received my email earlier this summer, and the email notes it won't expire until Feb. However, the link to the coupon is expired. I can't pull it up.
Just spent 30+mins on the phone, transferred 4 times, and nobody has any idea how to help me.
How can i obtain a valid link for the coupon that was emailed to me?
11-13-2018 10:52 AM
I have the exact same issue. I was going to use the coupon this Friday, and I went to print it, and NOTHING! It's a little frustrating. I patiently awaited the right moment, and now the link is broken.
11-15-2018 07:45 AM
11-16-2018 08:14 AM
11-20-2018 09:57 AM - last edited on 01-22-2019 10:37 AM by Bill-BBY
Hey Everyone –
Welcome to the forums and thanks for being Gamers Club Unlocked members. With the end of GCU memberships approaching, we decided to extend a final offer to some people in the form of this coupon. I’m sorry to hear those of you who posted were not able to redeem your coupon and will be happy to advise you here.
The expiration date listed on your coupons is correct, and once the coupon was activated onto your BestBuy.com account using the link included in the email, it should have been valid until the listed date. That said, the link in your emails expired sooner, and if the coupon is not been activated before expiration, the coupon is no longer available.
We don’t have the ability to send new links or activate the coupon onto people’s accounts, however, we would like to look into this further. If you received a coupon email and did not activate your offer before the link expired, please send a private message to any of our specialists (names ending in -BBY) verifying the information listed below.
|Michael M|Social Media Specialist | Best Buy® Corporate|
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11-29-2018 10:48 AM
01-03-2019 11:46 AM
I get a message that the link has expired (after clicking through from the email), but I believe the discount should be valid until early next month. Looks like a lot of other people are having the same issue.
01-06-2019 09:05 PM
I got an email back in November when my Gamers Club expired for a 25% off coupon but the link no longer works. I know the coupon mentioned that the expiration date was for February 2019 and I was planning on using it soon. Is there anyway we can get another coupon sent to us?