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Member
Posts: 23
Registered: ‎05-17-2015

Renewed GCU in early May, never received any of the welcome coupons

Hi, I was hoping a Best Buy moderator could help me with this.  I renewed my GCU subscription in early May long before the program was announced as discontinued, and I never received any of the welcome coupons associated with the program.  I'm specifically looking for the $5 off coupon.  I never received any emails about it and I checked the Offers section in my BB account profile and there are no current offers listed.  Please advise as to how I would get this coupon.

 

Thanks!

Posts: 5,142
Topics: 76
Kudos: 409
Blog Posts: 13
Solutions: 445
Registered: ‎07-27-2015

Re: Renewed GCU in early May, never received any of the welcome coupons

Hi BriansBrain –

 

Welcome back to the forums and thanks for reaching out to us. We absolutely don’t want you missing out on one of your GCU renewal benefits, so I’ll be happy to look into your missing coupon offers.  

 

Please send me a private message with the following information so I can review your account. You can message me by selecting the blue button in my signature.

 

  • Full Name
  • Phone Number
  • Email Address
  • Order Number

 

Hope to hear from you soon,

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Member
Posts: 23
Registered: ‎05-17-2015

Re: Renewed GCU in early May, never received any of the welcome coupons

Thanks for your help Michael - I sent you a PM with the info.

Regular Member
Posts: 42
Registered: ‎07-14-2016

Re: Renewed GCU in early May, never received any of the welcome coupons

Super lucky you renewed just in time before Best Buy X'd Gamers Club Unlocked. Kudos
Member
Posts: 23
Registered: ‎05-17-2015

Re: Renewed GCU in early May, never received any of the welcome coupons

Thanks, I was actually just thinking that myself!

 

And thanks for your help Michael!