Gamers Club

[ZyloWolfBane]

Same here, cept I haven't gotten the points for the purchase OR the $10 reward, BB is being really crap with this lately.

[ZyloWolfBane]

My last post a few weeks ago was consolidated into a larger one, and no help has yet been provided.

I picked up Both games on launch night in store, and have yet to get either the points for the purchase or the $10 rewards for either copy of the game.

Now that my GCU expired in october I'm highly considering going somewhere else if this keeps up, every $10 rewards takes weeks if not months to get for literally no reason.

[repukken]

Hello, I was wondering if someone from the Best Buy team can help me with retreiving the missing points I'm supposed to be rewarded from pre-ordering and the purchasing the title. 

[Richetti]

Hello,
I had contacted someone on here before about this issue. It has been past the 20 days and I still haven’t received any of the 3 $10 pre order credits From preorder Star Wars fallen order, Pokémon shield, and death stranding

[KyleR-BBY Senior Social Media Specialist]

Hi, Richetti,

While Death Stranding was not part of this promotion, those other two games should have been. 

Please check out the accepted solution on page 2 of this thread for instructions on your next steps to see if we can help out with this.

Sincerely, 

[nghiemxm]

Hi, 

I noticed I never got my points for Pokemon Shield and would like to get them to purchase more games. Any help would be appreciated.

Thanks,

nghiemxm