12-16-2019 12:29 AM
My last post a few weeks ago was consolidated into a larger one, and no help has yet been provided.
I picked up Both games on launch night in store, and have yet to get either the points for the purchase or the $10 rewards for either copy of the game.
Now that my GCU expired in october I'm highly considering going somewhere else if this keeps up, every $10 rewards takes weeks if not months to get for literally no reason.
12-24-2019 02:25 PM
Hello, I was wondering if someone from the Best Buy team can help me with retreiving the missing points I'm supposed to be rewarded from pre-ordering and the purchasing the title.
01-05-2020 03:00 PM
01-07-2020 02:37 PM
While Death Stranding was not part of this promotion, those other two games should have been.
Please check out the accepted solution on page 2 of this thread for instructions on your next steps to see if we can help out with this.