12-05-2019 11:13 AM
12-07-2019 04:48 PM
12-07-2019 08:15 PM
I sent 2 messages in the last few days since I didn’t hear back from the first rep I PMed. Got a response from the 2nd though and unfortunately it had a form apology and then directed me to call a 1-800 number. Pretty disappointed, I figured this forum existed to avoid that, really feel like they’re making us jump through hoops. Also I find it strange that so many of us didn’t get it from Pokémon Sword specifically, I’ve never had an issue before this specific instance.
12-08-2019 01:29 AM
12-08-2019 01:15 PM
I online preordered Pokemon Sword and Pokemon Shield in two separate orders on 5/1/2019. On 9/5/2019 I online preordered the Incineroar, Simon, and Chrom amiibos. I picked up all of these items on the midnight launch day (11/15/2019).
I am missing:
- Normal rewards points for all five items
- $10 reward bonus for Pokemon Sword
- $10 reward bonus for Pokemon Shield.
Per this post: https://forums.bestbuy.com/t5/Gamers-Club/My-Best-Buy-Get-10-Offer/m-p/1317253/highlight/true#M34721 , we were supposed to get a $10 reward for Pokemon Sword and a second $10 reward for Pokemon Shield. I got neither.
I will be PMing Bill-BBY, Sean-BBY, and Kyle-BBY with order details.
12-08-2019 07:13 PM