10-27-2019 09:22 AM
I was just looking into my account, and noticed I also have not received the $10 reward certificate when Gears 5 Ultimate was released. I will send you a PM with my information. Thank you.
10-27-2019 10:33 AM
Hi there, Nappster187.
Welcome to the Best Buy Forums! We are excited you’ve become a part of our online community. You will find this is a great place to come and talk tech, interact with the other members, and request assistance from our team of moderators. We are always happy to help however we can, so I’m glad you’ve come to us regarding your missing My Best Buy reward certificate. Your private message was recently received, and we will be replying there shortly to gather a few more pieces of information that we will need to access your account. Please keep an eye on your inbox for our response.