06-04-2018 11:20 AM
Hello Everyone –
Welcome to the forums and thanks for posting. Your concern and frustration with no seeing your GCU discounts apply online, when by all accounts they should be, is definitely understandable, so I’ll be happy to advise you here.
What you’ve all described sounds like a browser/app cache issue that we’ve seen a number of times in the past. In these instances, we’ve found that signing out of your account on all browsers and apps, clearing your cache/cookies/data, ending your session by restarting your device, then signing back into your account and adding a new title to your account resolves this.
If you’re still not seeing your discount apply in your cart after following these steps, please send me a private message with the following information so I can take a look at your account. You can message me by selecting the blue button in my signature.
|Michael|Social Media Specialist | Best Buy® Corporate|
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