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Posts: 21
Registered: ‎06-19-2012

Purchased Game and Didn't Receive GCU discount

Recently, I had purchased a game that was marked as clearance and didn't receive the 20% GCU discount.  I reviewed the benefits, which made no mention that clearance items were excluded from the discount nor would any of the other terms exclude the purchase from being discounted further.  Additionally, I recall receiving the discount on a previously purchased clearance item.  Why didn't I receive the discount?

Posts: 5,921
Topics: 95
Kudos: 333
Solutions: 278
Registered: ‎11-30-2015

Re: Purchased Game and Didn't Receive GCU discount

Good Morning Tetsujin182,


Gamer’s Club Unlocked discounts are great! Thank you for being a member of our gaming community. Can you please send me a private message with the following details?


-Full Name

-Phone Number

-My Best Buy Member ID Order Number, or the Customer Service Pin off of your purchase receipt.


Once I have those details I’d be able to dig into this further for you.



Mariah|Social Media Specialist | Best Buy® Corporate
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