Add Product

Search Results:

New Member
Posts: 2
Registered: ‎10-04-2017
Accepted Solution

Preorder certificate missing

[ Edited ]

I preordered Call of Duty WW2 back in October and still haven't received my $10 certificate. When will this be added to my account?

Online order: {removed per forum guidelines}

Posts: 5,232
Topics: 76
Kudos: 441
Blog Posts: 13
Solutions: 454
Registered: ‎07-27-2015

Re: Preorder certificate missing

Hi Katielamo –


Welcome back to the forums and thanks for reaching out to us. I’m sorry to hear you’ve not received your Get $10 bonus for your pre-order, which I’ll be happy to look into.


I was able to review your order and account using the information you provided, and have sent you a private message with some information. You can view your message by selecting the blue button in my signature.



Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!