Add Product

Search Results:

Reply
Member
Posts: 10
Registered: ‎07-25-2016

Re: Pre ordered Destiny 2 on PC and did not receive $10 pre-order bonus

*crickets*

Member
Posts: 10
Registered: ‎07-25-2016

Mods ignoring PMs

its been 4 days now, sent 2 PMs to 2 different Mods, they haven't even opened my messages yet. I post to the forum about my issue, it gets merged to another forum that has nothing to do with my issue. What is the recourse for getting my issue figured out? is it really that difficult to respond to a PM after 4 days? the lack of support on this site is pathetic, and would like another avenue to get this resolved before it gets forgotten entirely.

Member
Posts: 10
Registered: ‎07-25-2016

Re: Reward points missing

This points system is pathetic. It's a classic bait and switch, the switch being them withholding your points from you until you're at wits end and extremely frustrated and then they reluctantly bestow them upon you. I've hit my last straw and will not be hitting Elite Plus again next year, because the quality of service provided to their loyal customers is garbage. 

New Member
Posts: 9
Registered: ‎10-19-2012

Re: Reward points missing

i just wrote to AG consumer afair in my state ...I advise you to do the same

 

It looks they just merge/consolidate all complains in one thread ...and that's it

 

 

Posts: 7,287
Topics: 3,089
Kudos: 144
Blog Posts: 21
Solutions: 316
Registered: ‎10-10-2012

Re: Reward points missing

Hello Binar-

 

Michael posted the solution to this issue back on page 7.  Please review it if you still need assistance.

 

Regards,

Bill|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 4
Registered: ‎12-03-2017

Re: Reward points missing

been a week since I sent message to GamersClub-BBY .

 

didn't get any reply,

 

he didn't even read this

New Member
Posts: 4
Registered: ‎12-03-2017

Re: Reward points missing

sorry not a week, been 10 days
Member
Posts: 10
Registered: ‎07-25-2016

Re: Reward points missing

This isn't even a gamers club issue, this was a promotion offered to anyone with a My Best Buy account. I understand you guys are busy and understaffed, but not even acknowledging or opening our PMs and simply replying to them that you are looking into it is below the minimal standard of customer service. 

New Member
Posts: 2
Registered: ‎01-31-2015

Re: Pre ordered Destiny 2 on PC and did not receive $10 pre-order bonus

I also preordered Destiny 2 way back in October a few days before the release date for PC and I never got the 500 points. I need a fix on this too. 

New Member
Posts: 3
Registered: ‎11-18-2017

Missing Destiny 2 $10 reward

Hello I am posting because I haven't gotten my $10 reward certificate (500 points) for pre-ordering Destiny 2 for PC. That order was placed on 10/22/17 and I picked up the game on 10/26/17. That was some time ago and I've even already recieved my points for Battlefront 2 which I ordered after Destiny (although I never got my pre-order bonus from that). Any help would be appreciated.

 

Thanks!