Add Product

Search Results:

New Member
Posts: 1
Registered: ‎05-21-2018
Accepted Solution

Never received $10 reward for pre-ordering eligible game

I pre-ordered Far Cry 5 on March 24, 2018 and still have not received my 500 points (equal to $10 reward certificate).
Posts: 5,142
Topics: 76
Kudos: 409
Blog Posts: 13
Solutions: 445
Registered: ‎07-27-2015

Re: Never received $10 reward for pre-ordering eligible game

Hi jlazz34 –


Welcome to the forums and thanks for your pre-order. We definitly dont want you missing out on your Get $10 bonus points for pre-ordering, so I'll be happy to look into this and advise you.


You should be able to see your 500 bonus points reflected in your Rewards History page on If you’ve checked your history and are not seeing your points, please send me a private message with the following information, and I’ll be happy to review your account. You can message me by selecting the blue button in my signature.


  • Full Name
  • Phone Number
  • Email Address
  • Order Number


Hope to hear from you soon,

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!