03-25-2019 06:30 AM
Hello, i have yet to receive my $10 credit for this pre-order, and it was been 10 days since item was shipped.. I know it can take a while, however the last several of these codes have been delivered by e-mail within 2 hours of the item shipping, which leads me to believe there is an issue with this one. I'm jsut trying to figure out if there is an issue. Thanks!
03-25-2019 11:14 AM
Thanks for taking the time to connect with us on our Forums! I just started playing the Division 2 the other day, and I've really been enjoying it. I hope you have been too!
The specific promotion you referenced will often take up to 20 days to appear on your account. However, if you would like us to take a closer look, we're glad to do so! Feel free to utilize the button in my signature to send us a Private Message. Please be sure to include your order number, as well as the full name, email address, and phone number listed in the "bill to" section of this order.