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Posts: 2
Registered: ‎03-25-2019

Never Received $10 credit for division 2 pre-order

Hello, i have yet to receive my $10 credit for this pre-order, and it was been 10 days since item was shipped.. I know it can take a while, however the last several of these codes have been delivered by e-mail within 2 hours of the item shipping, which leads me to believe there is an issue with this one. I'm jsut trying to figure out if there is an issue. Thanks!

Posts: 504
Topics: 22
Kudos: 105
Solutions: 32
Registered: ‎07-23-2018

Re: Never Received $10 credit for division 2 pre-order

Hi, sigmapisean,


Thanks for taking the time to connect with us on our Forums! I just started playing the Division 2 the other day, and I've really been enjoying it. I hope you have been too! 


The specific promotion you referenced will often take up to 20 days to appear on your account. However, if you would like us to take a closer look, we're glad to do so! Feel free to utilize the button in my signature to send us a Private Message. Please be sure to include your order number, as well as the full name, email address, and phone number listed in the "bill to" section of this order.

Austin|Social Media Specialist | Best Buy® Corporate
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