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NLD
Regular Member
Posts: 27
Registered: ‎11-15-2011

Re: My Best Buy Get $10 Offer

Oops nevermind, I think I may have been awarded a standard $5 reward certificate from my points and I've yet to receive the $10 certificate for pre-ordering Tomb Raider.
Member
Posts: 16
Registered: ‎07-28-2014

Re: My Best Buy Get $10 Offer

You'll receive the 500 points around 15 days after picking up your game in store or being charged for it when it ships.

Recognized Member
Posts: 122
Registered: ‎11-02-2011

Re: My Best Buy Get $10 Offer

With my copy of Tomb raider super delayed, it will be pass the $5 days limit to pick up for the point.  Will I still at least get the $10 ?

New Member
Posts: 8
Registered: ‎10-28-2009

Re: My Best Buy Get $10 Offer

My preordered copy of Tomb Raider is also delayed until who knows when and was told by support that if it doesn't come in by next week then the order will get cancelled.  I'm also wondering if this means the $10 preorder bonus will be cancelled as well.  If so, no game, no bonus, what was the point of preordering from BB?  It's a strange situation for BB to get seemingly 0 copies of the game, despite being one of the larger retailers.  As far as I can tell, Amazon, Gamestop, and even my local Fry's have gotten it in.

Recognized Member
Posts: 122
Registered: ‎11-02-2011

Re: My Best Buy Get $10 Offer

Prehaps we can build a phonewave, jump to 48 hours ago and preorder it online instead? XD

New Member
Posts: 1
Registered: ‎10-05-2018

Re: My Best Buy Get $10 Offer

So I placed my order/preorder for Assassins Creed Odyssey last night 10/4/18 at around 10PM PST. I will still receive my $10 Certificate right? Because the release date for the game was 10/5/18. But I'm just making sure it still counts as a PREORDER since I bought it at 10PM PST which would be 1AM EST of 10/5/18 (which is the games release date).
Posts: 5,528
Topics: 320
Kudos: 193
Blog Posts: 12
Solutions: 316
Registered: ‎01-21-2014

Re: My Best Buy Get $10 Offer

Hi there, Mattappen, and welcome to the forum,

 

Thanks for your patience while waiting for assistance. We've been a little busier than normal due to some heavy incoming volume, and we subsequently haven't been able to respond to everyone as quickly as we'd normally like. I'd be happy to help though, especially as it sounds like you have some questions about your gaming purchase.

 

Based on what you've said, it does sound like your purchase technically qualifies as a pre-order. It doesn't, however, qualify for the "Get $10" promotion. According to the terms and conditions of that offer, the pre-order would have had to been placed prior to 5:00 p.m. CT on the day before its street date. While you should still be eligible for your standard My Best Buy points though, let me know if you have any other questions.

 

Sincerely,

Alexandra|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎10-26-2018

Re: My Best Buy Get $10 Offer

Hello I preordered assassins creed odyssey and still have yet to receive my $10 reward. I messaged someone already about it last week but have yet to hear back. Any help would be appreciated thank you.
New Member
Posts: 1
Registered: ‎10-11-2017

Re: My Best Buy Get $10 Offer

Hi, I preordered Fallout 76 and was picked up on 11/14, however, I still don't see my $10 reward. They should've posted no later than 12/4 and today is 12/6. Thanks for looking into it.

New Member
Posts: 4
Registered: ‎12-04-2018

Re: My Best Buy Get $10 Offer

I pre-ordered Just Cause 4 and I never received my $10 reward. It's been been well past the amount of time I was supposed to receive the reward.